IKEA’s AI Chatbot BILLIE: A Game-Changer In the fast-paced world of retail, IKEA has unveiled its latest innovation: BILLIE. This AI chatbot, named after the iconic BILLY bookcase, promises to redefine customer experience. BILLIE’s Role in Customer Service IKEA designed BILLIE to tackle a wide range of customer queries. In just a short time, this … Continue reading IKEA’s AI Chatbot BILLIE: Revolutionizing Customer Service